Ryanair says it's already paid all its cash refund requests from March, and 50% of requests from April – and aims to have paid all its April cash refunds by Wednesday 15 July. The airline's aim was to have all of May and June's cash refund … The airline suspended refunds a while ago due to a lack of staff and began offering vouchers instead, saying cash refunds could only be processed after the situation has calmed down. Ryanair has been processing the refunds of customers who booked directly for flights cancelled between March and June. A significant minority of Ryanair’s refunds are being blocked due to OTAs  using fake email addresses and virtual credit cards when making bookings, which cannot be traced back to the individual consumer.

Additionally, the airline says it will have paid all May refunds and most June refunds by the end of July. By continuing to use our website without changing your cookie settings, you agree to our use of cookies in accordance with our updated Since the Ryanair Dublin offices reopened on 1 June last, additional refunds staff have been trained to eliminate the backlog of customer refund requests with the following results:These figures include passengers who have accepted travel vouchers and/or free moves onto flights that are now being operated by Ryanair in the months of Jul, Aug & Sept.Ryanair also called on screenscraping online travel agents (OTAs) to provide accurate details of their unauthorised bookings, so Ryanair can also process these refunds. This covers flights booked with a European airline or ones that have departed from, or landed in, an airport in the EU.HERE'S how coronavirus has hit major travel operators:They have seven days from when they cancelled your flight to refund the money.In some cases, you're legally entitled to compensation if the flight has been cancelled fewer than 14 days before departure. If you've tried to get a refund from Ryanair but you've been refused, you may also be able to claim your money back through your credit or debit card provider.Credit card payments between £100 and £30,000 are covered under To start a claim, you need to contact your credit card provider directly - If you booked by debit card, you may be able to claim a refund via your bank using the Chargeback scheme.Chargeback can be used to reclaim cash for goods and services you didn't receive.Claims apply for purchases made by debit card, or by credit card for purchases under £100, and must be done within 120 days of the transaction.To start a chargeback claim, you need to contact your card provider but as it isn’t written into law there is no guarantee you’ll get your money back.If you have travel insurance, it may be worth speaking to your provider but they're less likely to refund you as it should be the airline's responsibility.Check the terms and conditions of your policy to see what it says regarding cancellations.

Ryanair said of its refund process: “Ryanair has issued in excess of €750m in cash refunds, vouchers and free moves. Ryanair refund – how to get your money back on cancelled flights. RYANAIR passengers who've been refused a refund might be able to get their money back if they claim from their credit card provider or bank. is also advising customers not to click on the email link to accept the voucher, as this could lead to passengers surrendering their rights to a cash refund.The Competition and Markets Authority (CMA) has announced it will In these circumstances, the airline isn't responsible for issuing a refund as the flight was able to go ahead. A significant minority of Ryanair’s refunds are being blocked due to OTAs using fake email addresses and virtual credit cards when making bookings, which cannot be traced back to the individual consumer. Submit Your Query Using the below links is the most efficient way for us to review your claim in a timely manner.

Here, we take you through your rights: If the airline has cancelled your flights then you are entitled to a full refund under the Denied Boarding Regulation. General refunds, death & serious illness please click here EU 261 Expenses Claim Form for flight cancellation and delay please click here Baggage (lost/damaged) claims, please click here Please ensure you upload all documentation to support your claim and if required your bank details.

... RYANAIR is set to axe 3,250 jobs and slash staff pay by 20 per cent due to the coronavirus pandemic. This has led to a significant delay in refunds, for the time being, leaving passengers frustrated. This service is provided on News Group Newspapers' Limited's Our journalists strive for accuracy but on occasion we make mistakes. Ryanair also called on screenscraping online travel agents (OTAs) to provide accurate details of their unauthorised bookings, so Ryanair can also process these refunds. But the risk is that the credit notes are invalidated if the airline goes bust, leaving passengers out of pocket. Don't miss the latest news and figures - and essential advice for you and your family.To receive The Sun’s Coronavirus newsletter in your inbox every tea time, Get Britain’s best-selling newspaper delivered to your smartphone or tablet each day – Passengers can then choose to use them to book new flights in the future or, if they're not used within 12 months, they will be automatically exchanged for a cash refund. Instead, passengers will have to go through other routes to get their money back. Photo: Getty Images. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services.Despite making a profit of €1billion (£894million) in the year to March 31, 2020, the airline expects to carry fewer than 80million passengers next year - almost 50 per cent below its original 154million target.Most of Ryanair's fleet is currently grounded and it expects to operate less than 1 per cent of its planned flying If your flight has been affected then you'll be keen to know exactly how you can get your money back. Ryanair calls on all affected customers who have not yet received their refund to contact OTAs’ Customer Service to ensure that OTAs have acted on Ryanair’s notification emails and are cooperating with Ryanair so these refund requests can also be processed.We use cookies to give you the best experience on our website.

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