It is NOT, I repeat, NOT an Office 365 product. Stack Exchange network consists of 176 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Making statements based on opinion; back them up with references or personal experience. In Control Panel , open the Mail item. So I uninstalled Office 2016 and reinstalled it. Further, Outlook now connects to my office.com account using MS Exchange. If autodiscover records aren't published, your administrator The server is Windows 2008 R2 running Exchange 2010. (Exchange accounts can only be added to Outlook 2016 using auto account setup. I can ping the Exchange server, and I can even browse its resources. I still can't add an Exchange 2010 mailbox on Outlook 2016. In what language do scientists communicate with each other in European research institutions? Is there a log I can look over? I would like to know if there was any updates installed. I'll give it another go. When I would try to run Outlook 2016 it would fail. Select M icrosoft Exchange (send from this account by default) account > Change . Choose Account Settings > Account Settings. Thank you. Server Fault is a question and answer site for system and network administrators. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. I opened Outlook. If you have feedback for TechNet Subscriber Support, contact I ended up completely uninstalling Office 2016. After this, in the resulting window… Does this issue affect other clients running Outlook 2016 in your environment? Thanks for your feedback, it helps us improve the site. File-> Account Settings-> Account Settings…-> button: New…-> select: E-mail Account-> button: Next. Thanks for marking this as the answer. Outlook web access works just fine, as do all of the smartphones. Exchange 2010 - No Push notification when when deleting emails from Outlook, Outlook 2003 won't connect to Exchange 2010, Forcing Outlook 2007 to connect to Exchange via HTTP/S (Outlook Anywhere), Can't search pre-migration emails with outlook 2010 after migrating to exchange 2010, exchange 2010 proxy for exchange 2007 | outlook client wont retain password, Exchange 2010 - Missing E-Mail, Calendar Items + Sync Issues. Outlook 2016 profile cannot be created with Outlook profile helper tool or Single Sign-On tool. Thanks for the response. I wiped profiles and now I can start Outlook 2016 and I can add a pop email account. By using our site, you acknowledge that you have read and understand our Cookie Policy, Privacy Policy, and our Terms of Service. The company has a new static IP address, but all of the MX records have been updated already. Outlook 2016 then asks me to Choose account type. Has Peter Parker ever received any awards for his photography? It works fine with connecting to the Exchange mailbox. On the same network I have some clients running Outlook 2013 without issues. I've since downloaded and reinstalled Office. By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy. Asking for help, clarification, or responding to other answers. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Only Exchange 2010 and later versions are supported. Feel free to let me know if I have misunderstood anything. In IE settings the proxy server setting is unchecked. some potential problems. I click Connect. Thanks for the link. On the Email tab, choose your account (profile), and then choose Repair. That should provide information about why Outlook can't talk to Exchange. On the Auto Account Setup page type your name, primary email address , and your mailbox password, then click Next . But I tried it again. Outlook 2016 still didn't work. Do you mean you have both Outlook 2016 and Outlook 2010 installed side by side on the same laptop? Be sure to mark this answer "accepted" when you are able. The 2016 install left the 2010 install alone and I can still launch Outlook 2010 successfully. Possible reasons for Outlook 2016/2019 issues with connecting to Exchange are: There is no Autodiscover record for your Domain; Improper Autodiscover resolution; There is no Autodiscover record created for your Domain.

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